Shipping policy
Shipping Policy
Last Updated: 17 September 2026
At Culture Store, we aim to provide a simple and reliable delivery experience.
Free Shipping
We offer free standard shipping on eligible orders.
Processing Time
Orders are processed after payment has been successfully received.
Processing times may occasionally take longer during busy periods, holidays, promotions, or other unforeseen circumstances.
Delivery Time
Our estimated standard delivery time is:
3–5 business days
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as courier delays, severe weather, public holidays, or other unforeseen events.
Tracking
Where tracking is available, tracking information may be provided after your order has been dispatched.
Incorrect Address
Customers are responsible for providing a correct and complete delivery address when placing an order.
If you notice an error in your delivery information, please contact us as soon as possible at:
Delivery Problems
If your order has not arrived within the expected delivery period, please contact us with your order number.
We will review the delivery status and assist you where possible.
Contact
Email: asfandshopify2@gmail.com
Business Address:
Culture Store
1st Floor, 415 High St
London E15 4QZ
United Kingdom